1. Acceptance of Terms
By accessing our website, browsing our collections, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately. Continued use of the platform constitutes acceptance of any future updates posted on this page.
2. Eligibility to Use Our Services
You confirm that you are legally capable of entering binding agreements in your jurisdiction or are using the website with proper supervision where required. You agree to use our services only for lawful purposes and in accordance with these terms.
3. Product Availability
All products displayed on our website are subject to stock availability. We reserve the right to limit quantities per customer, discontinue products, replace unavailable items with similar alternatives where appropriate, or cancel orders where inventory errors occur. Product images are illustrative and slight variations in packaging, shade, or design may occur.
4. Pricing & Corrections
Prices for our products, including boutique goods and SaaS activation cards, may change without prior notice. While we aim for accuracy, pricing or description errors may occasionally occur. We reserve the right to correct errors, cancel affected orders, or contact you with updated information before dispatch.
5. Orders and Acceptance
Submitting an order request does not guarantee acceptance. Orders may be reviewed for stock, delivery coverage, fraud prevention, verification, or operational reasons. We reserve the right to accept, decline, or cancel any order at our discretion and may refund any prepaid amount where applicable.
6. Cash on Delivery Commitment
By selecting Cash on Delivery (COD), you confirm that you will provide the correct payable amount to the courier at delivery. Repeated refusal to accept or pay for confirmed COD orders without valid reason may result in temporary or permanent suspension of future ordering privileges.
7. Shipping & Delivery
Delivery times shown on our website are estimates only. Delays may occur due to weather, courier disruptions, remote locations, holidays, customs processes, or other events outside our control. Risk of loss or damage may pass according to applicable law or courier handover terms.
8. Customer Responsibilities
You agree to provide accurate names, addresses, phone numbers, and delivery instructions. We are not responsible for failed deliveries or losses caused by incomplete or incorrect information supplied by the customer. Additional charges may apply for re-delivery attempts where permitted.
9. Returns & Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy. Only items that meet eligibility requirements under that policy may qualify for replacement, store credit, or refund approval.
10. SaaS Activation Cards & Digital Goods
Activation cards, codes, licenses, or similar digital access products may carry special restrictions. Once revealed, scratched, redeemed, or activated, such products may become non-refundable unless required by law or proven defective upon delivery.
11. Intellectual Property
All website content including branding, logos, graphics, product layouts, text, images, and design elements are owned by us or used under license. Unauthorized copying, scraping, resale, republication, or commercial exploitation is prohibited without prior written permission.
12. Prohibited Conduct
You may not misuse the website through fraud, hacking attempts, abusive behavior, false claims, resale scams, automated scraping, interference with platform operations, or violation of applicable laws. We may suspend access and pursue remedies where necessary.
13. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages arising from website use, delivery delays, product misuse, third-party services, or inability to access our platform. Our maximum liability, where allowed, is limited to the purchase value of the affected order.
14. Indemnification
You agree to indemnify and hold us harmless from claims, damages, losses, or expenses arising from your misuse of the website, breach of these terms, inaccurate information submitted by you, or violation of another party’s rights.
15. Force Majeure
We are not responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, transport failures, internet outages, pandemics, civil unrest, or government restrictions.
16. Changes to Terms
We may revise these Terms & Conditions from time to time to reflect operational, legal, or commercial changes. Updated terms become effective upon posting unless otherwise stated. Continued use of our services indicates acceptance of revised terms.
17. Governing Law
These Terms & Conditions shall be governed by applicable laws in the jurisdiction where our business operates, without prejudice to mandatory consumer rights that may apply in your region.
18. Contact Information
If you have questions regarding these Terms & Conditions, please contact our customer support team using the contact details provided on our website. We will make reasonable efforts to assist you promptly.